PHONECHECK 72-POINT HARDWARE DIAGNOSTIC AUDIT PROTOCOL
Every pre-owned smartphone processed through our Romford technical center is subjected to industry-leading automated testing.
| Diagnostic Category | Inspection Items Tested | Acceptance Criteria | Verification Standard |
|---|---|---|---|
| RF & Cellular Antennas | 5G, 4G LTE, Wi-Fi 6, Bluetooth 5.3, GPS, NFC payments | 100% signal strength & packet transmission | Automated Pass |
| Display & Digitizer | Multi-touch grid, 3D Touch, TrueTone, dead pixel matrix, backlight | Zero touch dead zones, OEM color calibration | Automated Pass |
| Power & Battery Health | Cycle count, original capacity percentage, charge thermal profile | ≥85% retention, zero service/degradation warnings | Automated Pass |
| Optics & Sensors | Front camera, wide/telephoto/ultra-wide lenses, Face ID, proximity, gyro | Clear autofocus, sensor calibration within factory spec | Automated Pass |
| Audio & Haptics | Ear speaker, bottom speaker, 3x noise-cancelling mics, Taptic Engine | Crisp frequency response, zero distortion at max volume | Automated Pass |
| Security & Data Sanitization | iCloud / Google account clearance, DoD 5220.22-M certified wipe, clean IMEI | Zero previous user data, 100% clean carrier database | Automated Pass |
12-MONTH COMMERCIAL WARRANTY & 30-DAY RETURN TERMS
Active Tech Ltd standard consumer and commercial buyer protection framework.
🛡️ 12-Month Hardware Warranty
Covers all internal component faults, motherboards, displays, cameras, and connectivity issues. Rapid 48-hour repair or direct replacement turnaround.
🔄 30-Day Hassle-Free Returns
Full refund or exchange if not 100% satisfied. Prepaid Royal Mail tracked return labels provided for immediate return processing.
♻️ WEEE & Environmental Policy
Full compliance with UK Waste Electrical and Electronic Equipment (WEEE) regulations. Zero electronic waste sent to landfill; 100% responsible recycling.
📦 Packaging Standards
Packaged in shock-resistant recyclable white boxes with high-density anti-static foam, SIM eject tool, and certified USB-C charging cables.